passionKNITS Yarn is a small business specializing in unique, one of a kind, hand-dyed yarns. All yarns are dyed in small batches in a pet friendly home.
PassionKNITS Yarn is a small, minority owned business that specializes in uniquely, one of a kind hand dyed yarn.
I do not accept refunds, returns or exchanges once an item has been shipped. However, feel free to contact me if there are any problems with your order.
All items are shipped within 2-3 business days. Once shipped a tracking number will be provided for your information. Please note, I do not accept responsiblity for delays by the selected shipping company (i.e. USPS, FedEx, UPS) and/or inclement weather.
I do not accept returns on yarn (unless the error is mine – shipping out wrong base, color by mistake). However, feel free to contact me if there are any problems with your order.
I will not refund if yarn has been tampered with, has been exposed to smoke, animal hair, bugs, or has been caked and/or partially worked up. Yarn must be in original twist with tag/band.
If under extraordinary circumstances, your order is damaged during shipping, i will work with you to resolve the issue. This would result in an even exchange, and i will cover the return/shipping fees.
Please message me if there is a problem other than what has been stated.